Randy Hsi

Licensed Health and Life Insurance Agent

Randy, a licensed health and life insurance agent located in Austin, Texas, has been in the industry since obtaining his first license in Texas back in 2014. His commitment has expanded, and he is currently licensed in California, Hawaii, North Carolina, and Tennessee.

Randy’s approach is centered on comprehending the unique needs and preferences of his clients, providing them with tailored insurance products. Feel free to explore his reviews on the dedicated page to gain insight into what his clients have to say about their experiences.

Married to his college sweetheart Cindy for over four decades, Randy brings a wealth of experience and dedication to his insurance practice.

Cindy Hsi

Licensed Health and Life Insurance Agent

Cinda Hsi, also known as Cindy, is a licensed insurance agent and a sub-agent for Randy. With over 40 years of experience in the medical industry as a Physical Therapist, she currently works for HCA at St David’s Rehab in Austin.

Her expertise includes case management, where she assists patients with discharge planning, obtaining durable medical equipment (DME), and providing follow-up services.

Marcy Fizeseri

Client Manager

With over 35 years in Customer Service/administrative arena in the banking, mortgage and communications industries. Marcy decided to see how she could better assist Insurance clients.

 Marcy provides intelligent and honest guidance with the service centric client first mindset, ensuring that you receive the best solutions tailored to your needs. 

Marcy is a native Austinite who loves her Texas Longhorns. she has two grown Children, loves sports, her fur babies and collecting vintage items. Marcy looks forward to creating long lasting relationships with clients, their families and friends.

Rachel Carroll

Director of Marketing and Small Groups

As the Director of Marketing and Small Groups, Rachel brings over 25 years of diverse customer service experience, having worked in roles ranging from mortgage to veterinarian care. Her commitment is to ensure clients are not only fully informed but also thoroughly understand their options.

Originally hailing from New Orleans, Rachel has a deep love for the city’s cuisine, which she admittedly misses. Married for over 23 years, she shares a family with her husband and their child and two stepchildren.

Rachel values spending quality time with her family and friends, adding a personal touch to her professional journey.